Casual Visitor Information Officer - Lightning Ridge
Job No:
WGC250
Location:
Lightning Ridge
- Support your community and visitors through high quality customer service.
- Be part of our committed team and build a career in local government.
- Earn between $41.66 per hour and $50.89 per hour.
About the role:
Walgett Shire Council is seeking a friendly and helpful Casual Visitor Information Officer to support the operation of the Lightning Ridge Visitor Information Centre by providing accurate and welcoming tourism information and promoting Walgett Shire as a destination of choice. This is a role for someone who has strong local knowledge of tourist locations and activities within the Walgett Shire.
The role is responsible for ensuring high-quality customer service, maintaining up-to-date tourism materials, and supporting the sale and display of local products and promotional content. The position also assists with maintaining Council’s online presence by updating visitor information on the website and contributing content to Council’s social media platforms in coordination with relevant staff.
Casual hours will vary with busy periods (i.e. tourist season) and staff leave, and there is a possibility that a permanent position will be offered in the future.
About you:
- A genuine interest in customer service and tourism.
- Strong organisational and time management skills.
- Good communication skills, both written and verbal, with a focus on providing excellent service to customers.
- Attention to detail and the ability to follow instructions and processes accurately.
- Good knowledge of Microsoft Office applications (Word, Outlook, Excel).
- Excellent interpersonal and teamwork skills.
At Walgett Shire Council we understand that not every candidate will meet every criterion, and that is perfectly fine your passion and potential matter most to us.
The full position description can be viewed by clicking here.
What we offer:
- Between $41.66 and $50.89 per hour, plus 12% superannuation.
- Training and development opportunities.
- Employee Assistance Program to support you and your family through life’s challenges.
- Flexible days and hours depending on your availability.
- Exceptional working conditions within a family-friendly and supportive environment.
About us:
Walgett Shire Council proudly serves a diverse and unique region in the heart of outback New South Wales. Covering over 22,000 square kilometres, the Shire includes the towns of Walgett, Lightning Ridge and Collarenebri, along with the villages of Carinda, Cumborah, Rowena and Burren Junction, as well as expansive rural areas.
With a population of over 7,000, the Shire supports key industries such as agriculture, grazing, grain handling, opal mining and tourism.
Life in Walgett Shire offers open skies, strong communities and the opportunity to be part of a Council that delivers essential services across a large and complex region. Working here means being close to the community, close to the work and close to decisions that matter.
At Walgett Shire Council, we are rebuilding with a people first culture. Safety, our people and service to the community are at the core of everything we do. We are looking for passionate and committed professionals who are aligned with our core values: Respect, Integrity, Ethical Conduct, Courage, Honesty, Accountability and Responsibility.
How to apply:
To apply, follow the instructions below, complete the questions below and attach your resume. A cover letter will be highly regarded.
Further information regarding the online application process may be obtained by contacting Council’s People and Culture Team via email peopleandculture@walgett.nsw.gov.au
Please Note: All correspondence regarding your application status and interview will be sent to you via email.
Closing date for applications:
Applications will be accepted up to Monday 5 October 2026, but will be assessed as they are received.
Council reserves the right to close, withdraw or extend vacancies without prior notice.
Walgett Shire Council is proud to be an equal opportunity employer, committed to fostering diversity and inclusion in our workplace. We encourage applications from people with disabilities, culturally and linguistically diverse persons, members of the LGBTQIA+ community, veterans, and Aboriginal and Torres Strait Islander peoples.
